Sweet Old Dear
In total, the commission (the Commission on Improving Dignity in Care for Older People) published 48 draft recommendations which will be consulted on over the next month before a final action plan is published in the summer.
The measures cover issues such as making dignity a priority at board level, encouraging staff at all levels to challenge bad practice and ensuring patronising language, such as "old dear", is not used.
The report said language which denigrates older people should be as unacceptable as racist or sexist terms.
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